Privacy Policy

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"our," or "us") This Privacy Policy governs the manner in which Country Charm Floral  of Williamsport PA ("Company," "we," collects, uses, maintains, and discloses information collected from users ("User," "you," or "your") of our website, mobile application, or any service offered by us (collectively, the “Services”).

By accessing or using our Services, you consent to the collection and use of information in accordance with this Privacy Policy.

1. Information Collection

We may collect personal identification information from Users in various ways, including, but not limited to:

• When Users visit our site or place an order
• When Users subscribe to the      newsletter or fill out a form
• In connection with other activities, services, features, or resources we make available

Personal Identification Information may include but is not limited to:

• Name
• Email address
• Mailing address
• Phone number
• Payment information (processed      via secure third-party providers)

Non-Personal Identification Information may include:

• Browser name
• Type of computer or device
• Technical information such as      operating system and Internet service providers

2. Use of Information

We collect and use Users’ personal information for the following purposes:

• To process transactions
• To fulfill and deliver orders
• To improve customer service
• To send periodic emails regarding      order updates, promotions, or company news (only if the User opts in)

We do not sell, trade, or rent Users’ personal identification information to others.

3. Protection of Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored via our Services.

4. Third-Party Services

We may use third-party service providers to help us operate our business and Services (e.g., payment processors, delivery partners, marketing platforms). These third parties are authorized to use your personal information only as necessary to provide these services to us.

5. Cookies and Tracking Technologies

Our Services may use “cookies” to enhance the User experience. Users may choose to set their web browser to refuse cookies or to alert when cookies are being sent. If cookies are disabled, note that some parts of the Services may not function properly.

6. Compliance with Legal Requirements

We will disclose your information where required to do so by law or subpoena, or if we reasonably believe that such action is necessary to:

• Comply with the law and the      reasonable requests of law enforcement
• Enforce our Terms & Conditions
• Protect the security and integrity of our Services
• Protect the rights, property, or      personal safety of Country Charm Floral, our users, or others

7. Children’s Privacy

Our Services are not intended for individuals under the age of thirteen (16). We do not knowingly collect personally identifiable information from children under 16. If we discover that a child under 16 has provided us with personal information, we will promptly delete such information.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.

9. User Rights & Access

You have the right to:

• Access the personal information      we hold about you
• Request correction of any      inaccurate data
• Request deletion of your data,      subject to applicable legal obligations
• Withdraw consent to our      processing at any time, without affecting the lawfulness of prior      processing

Requests should be submitted in writing to: florist@countrycharmfloral.com

10. Changes to this Privacy Policy

Country Charm Floral reserves the right to amend or update this Privacy Policy at any time. Users are encouraged to frequently check this page for any changes. Your continued use of our Services following the posting of changes will constitute your acceptance of those changes.